Bitstamp Login

Overview

Bitstamp is one of the longest-running cryptocurrency exchanges. Signing in to Bitstamp requires your registered email and password and — if enabled — an additional Two-Factor Authentication (2FA) layer. This guide walks you through standard login steps, how to recover access, and how to harden your account against unauthorized access.

How to sign in (Web)

1. Open the Bitstamp login page: https://www.bitstamp.net/login.
2. Enter your registered email and your password.
3. If you have 2FA enabled, enter the code from your authenticator app (Google Authenticator, Authy, etc.) or the SMS code if you use SMS 2FA.
4. Click Sign in. If your credentials are correct you will be redirected to your dashboard.

How to sign in (Mobile)

Open the Bitstamp app (iOS / Android) and tap Sign In. The fields and flow mirror the web experience. Ensure your app is updated to the latest version to prevent compatibility or security issues.

Troubleshooting common login issues

• Forgot password: Click Forgot password? on the login page and follow the instructions to reset your password via the email linked to your account.
• 2FA not working: Check time synchronization on your phone (authenticator apps rely on accurate device time). If you lost access to your 2FA device, use Bitstamp’s recovery options or contact support and be ready to verify identity.
• Account locked: Multiple failed attempts can temporarily lock login. Wait a short period and try again, or follow the account recovery steps provided by Bitstamp.
• Suspicious activity or blocked login: Check your email for security notices from Bitstamp. If you suspect fraud, contact support immediately.

Account recovery & support

If you cannot access your account after trying the standard recovery options, visit Bitstamp Support: https://www.bitstamp.net/contact/. Be prepared to provide identification and account details to help verify ownership.

Security best practices

• Enable Two-Factor Authentication (prefer an authenticator app over SMS).
• Use a unique, strong password stored in a reputable password manager.
• Enable email alerts and review your account activity regularly.
• Be cautious with public Wi‑Fi. Use a trusted network or VPN when logging in from unfamiliar locations.
• Keep your devices updated and install mobile OS/app updates promptly.

Quick FAQ

Q: Can I change my email?
A: Yes — after re-authentication. Check the account settings page and follow Bitstamp’s verification flow.

Q: What if I no longer have access to my old phone with 2FA?
A: Use your backup codes (if you saved them) or contact Bitstamp support for recovery steps.

If you'd like the official help documentation and the latest support channels, visit Bitstamp’s Help Center: https://www.bitstamp.net/help/.